Legal notice

Company: TNK Trading Co., Ltd.
Representative: Kenichiro Tanaka

Address: 2-19-2 Nagaoka, Nagaokakyo City, Kyoto 617-0823, Japan

Telephone: 075-600-2374
Email: info@cha-no-mori.com

Sales Price: The price displayed on the product page

Other Charges (in addition to the product price):

Shipping: Shipping details are provided on our Shipping Policy page
Bank Transfer Fee: Varies by financial institution
Payment Methods and Timing:

Credit Card: Charged at the time your credit card company bills you
Google Pay/Apple Pay/Amazon Pay/PayPal: Charged at the time the credit card company registered with your account bills you
Cash on Delivery: Payment upon receipt of the product
Bank Transfer: Payment to be made after order completion
Deferred Payment (Paidy): For convenience store payments and bank transfers, payment is due by the 10th; for account transfers, the amount will be withdrawn on the 12th
Shipping Time: Within 2 business days from the order

Delivery Method: Delivered to your home

Returns, Defective Items, and Cancellations:
If you wish to return or exchange an item, please contact us in advance by email or telephone.
Cancellations for customer convenience (e.g., the product did not match the image, or the size was not right) are not accepted.
In principle, returns are accepted only for defective products.
For details, please refer to our Return Policy.

Return Period: 7 days